Traveling is an exciting way to explore new places and experiences but for neurodivergent individuals it can come with unique challenges. Neurodivergent people include those with autism, ADHD, sensory processing disorders, and other neurological differences. Recognizing the need for inclusivity in the travel industry, Booking.com conducted research to understand these barriers and identify ways to make travel more accessible.
Challenges Neurodivergent Travelers Face
Nearly half of neurodivergent travelers reported difficulties during trips. Common issues include
- Overwhelming noise, crowds, and bright lighting
- Unpredictable schedules causing stress or anxiety
- Spaces that are not designed to accommodate their needs
These challenges can turn travel into a stressful experience rather than an enjoyable one.
Solutions Neurodivergent Travelers Want
Booking.com’s research highlights several changes that could improve travel experiences for neurodivergent individuals.
- Sensory-Friendly Spaces: Travelers expressed a strong desire for quiet areas and sensory rooms with calming features like soft seating and dim lighting.
- Noise Reduction Tools: Providing tools such as noise-canceling headphones or white noise machines can help reduce sensory overload.
- Inclusive Design Features: Features such as floor plans provided in advance, contact-free check-ins, and spacious seating on planes can make navigating unfamiliar spaces easier.
- Pre-Travel Preparation: Controlled travel rehearsals allow neurodivergent travelers to practice processes like check-ins and boarding before their trip begins.
- Technology Solutions: Apps offering real-time updates, navigation tools for busy environments, and features to locate quieter areas can reduce stress during travel.
A Call to Action
Booking.com calls on airlines, hotels, airports, and tour operators to work together to create sensory-friendly spaces, offer tailored tools and services, and use technology to support neurodivergent travelers. Collaboration across the industry is key to ensuring no one feels excluded from the joys of exploration.
Travel should inspire excitement rather than anxiety. Thanks to Booking.com’s research the path toward making travel more inclusive is clearer than ever.
Citations:
- Demand for AI-powered tools to help Neurodivergent travellers grows – https://www.travolution.com/news/travel-sectors/demand-for-ai-powered-tools-to-help-neurodivergent-travellers-grows
- Neurodivergent Travellers Seek Inclusive Travel Solutions: Booking.com Research Highlights Key Needs – https://travelworldonline.in/neurodivergent-travellers-seek-inclusive-travel-solutions-booking-com-research-highlights-key-needs
- Booking.com Research Highlights the More Inclusive Must Haves for Neurodivergent Travelers – https://www.hospitalitynet.org/news/4126640.html
